Booking
RECEPTION 09:00 17:00
Marina Fiskenæs: 7365 0033
Rømø: 7475 5655

  • da
  • de
  • en

A to Z

Generel conditions
Accommodation

The terms and conditions applicable at any time can be read here.

Arrival/departure
Check in is possible from 15:00
Check out latest at 11:00 on the day of departure.

In case of arrival outside normal opening hours please contact the reception beforehand.

Cancellation policy
In case of cancellation the following charge will be calculated from the total rent:
6 weeks before arrival a 25% charge is valid.
4-6 weeks before arrival 50% charge is valid
Less then 4 weeks before arrival 100% charge is valid.

In case the stay is interrupted and departed prior to the booked day of departure, prepaid rent will not be reimbursed.

Complaints
In case of complaints contact the reception. If senior management is required, a written complaint has to be submitted and an 8 day response time is expected.

Cleaning
Enjoy Resorts ensures cleaning upon departure. Daily cleaning can be booked.

Deposit
Upon arrival deposit will be requested in regards to some prebooked activities.

Extra bed
It is recommended to pre book extra bed, child bed or baby highchair to be available in the house upon arrival or alternativly it can be collected from the front officereception within normal opening hours. Additional charge applies.

Extra charges
Environmental fee(consumption of electricity and water)
The stay is including free access to fitness, wellness and pool.
The stay includes final cleaning, but is exclusive bed linen, electricity and water

Lifeguard
Enjoy Resorts ensures that pools are guarded by trained lifeguards. Children must be in company with parent or other adult family member at all times.

Linen
Linen can be prebooked or rented directly at the resort at DKK 105,- per guest.

No show
In case of noshow, the prepaid stay will not be reimbursed.

No smoking
All vacation houses and all inside areas of the building are no smoking areas.

Payment conditions online booking. 
When booking online  a deposit of 100% of the full amount, including extra services, are to be paid to confirm the booking.
Credit card payment is handled by DIBS (Danish Internet Payment System).

Pets
Pets must be pre booked and additional charge of DKK 350,- per stay will be applicable.

Rental responsibility
The guest is obliged to respect the local rules and regulations of the resorts. The guests liability insurrance is valid for any damage to the vacation house.

Subject to mistakes
Reservations are made for any printing mistakes, price errors and similar.

Swimming
Is at your own risk. Children must be in the company with parent or family at all times.

Hvad søger du?